Privacy Policy

Make A Miniature (“we,” “us,” or “our”) values your privacy and is committed to handling personal information responsibly and transparently. We collect only the information necessary to operate the service, process orders, and communicate with users.

This Privacy Policy applies to all users, including those located in the United States, the European Union, the United Kingdom, and other international jurisdictions.

Information We Collect

Information you provide

• Email address – used for account access, service notifications, and order-related communication
• Optional username – if you choose to create one
• Payment information – processed securely by third-party payment processors; we do not store full payment card details
• Customer support communications – when you contact us directly

User-generated content

• Images, models, and other content created or uploaded through the service

How We Use Information

We use collected information to:

• Provide, maintain, and improve the service
• Process transactions and fulfill physical product orders
• Communicate with users about their account or purchases
• Respond to inquiries and support requests
• Monitor service reliability and performance

We do not sell personal information.

Advertising & Marketing

We may promote Make A Miniature using third-party advertising platforms such as Meta (Facebook, Instagram) and Google.

• We do not upload or sell customer email lists for third-party advertising purposes.
• Any advertising analytics used are intended to measure general campaign performance (such as conversions or aggregated usage trends).
• Advertising partners may use cookies or similar technologies in accordance with their own privacy policies.
• Users may manage ad preferences directly through the applicable advertising platform.

Cookies & Similar Technologies

We use cookies and similar technologies that are:

• Essential for site functionality (such as secure checkout and session management)
• Limited analytics cookies to understand overall usage and improve performance

We do not knowingly use cookies to identify individuals across unrelated websites.

Analytics & Performance Measurement

We may use analytics tools to understand how the site is used and to improve reliability and user experience. These tools are configured to:

• Collect information in aggregate where possible
• Avoid unnecessary personal identifiers
• Be used solely for operational and performance purposes

Legal Basis for Processing (EU / UK Users)

If you are located in the EU or UK, we process personal data under one or more of the following lawful bases:

• Performance of a contract
• Consent, where applicable
• Legitimate interests, such as operating, securing, and improving the service

User-Generated Content & Rights

You retain the right to use content you create on Make A Miniature for personal or commercial purposes.

By using the service, you grant Make A Miniature a non-exclusive, worldwide, royalty-free license to display and use generated content for marketing, promotional, and illustrative purposes related to the service.

This license does not prevent you from using your creations elsewhere.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the service
• Comply with legal or accounting obligations
• Resolve disputes and enforce agreements

Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to personal information we hold
• Request correction of inaccurate data
• Request deletion of personal data, subject to legal or operational requirements
• Object to or restrict certain processing

Requests can be submitted by contacting us. We will respond within a reasonable timeframe consistent with applicable law.

You may request deletion of your personal data by contacting us through the website. We may need to verify your identity before fulfilling the request.

International Data Transfers

Make A Miniature is operated from the United States. By using the service, you acknowledge that your information may be processed and stored in jurisdictions with different data protection standards. We take reasonable measures to safeguard personal information regardless of location.

Data Sharing

We share information only with:

• Service providers that help operate the platform (such as payment processing, hosting, and infrastructure providers)

These providers are authorized to use information only as necessary to perform their services.

Children’s Privacy

Make A Miniature is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact

For questions or privacy-related requests, please contact us through the website.